NTS-pico3 Troubleshooting: Różnice pomiędzy wersjami

Aktualna wersja na dzień 13:56, 2 lip 2024

To troubleshoot NTS-pico3 you need first to log into device console using serial cable or SSH.

How to check if PTP is working?

From NTS-pico3 console you can check if ptp process is running. If everything is fine, you shall get 1 in return:

If there is no ptp process you will get 0 (make sure, that you have enabled PTP in web panel):

How to check if NTS-pico3 sends PTP messages?

To check if NTS-pico3 is actually sending PTP IEEE1588 messages over your LAN network you use tcpdump utility and see if PTP frames are going out of device:

1) PTP L2 (Ethernet)

To see only PTP (0x88F7) Ethernet packets:

2) PTP L4 (UDP)

To capture PTP UDP transmission we need to dump tcp packets going to ports 319 and 320:

How to reset the device to factory default settings?

Please use the "R" button as described in Connectors

@@ Linia 1: / Linia 1: @@
-{{Template: Troubleshooting
+To troubleshoot '''NTS-pico3''' you need first to log into device console using serial cable or SSH.
-| model = NTS-pico3
-| type = time server
+==How to check if PTP is working?==
-}}
+From '''NTS-pico3''' console you can check if ptp process is running. If everything is fine, you shall get 1 in return:
+[[File:NTS-pico3_ptp1.png|600px|border|class=tlt-border]]
+If there is no ptp process you will get 0 (make sure, that you have enabled PTP in web panel):
+[[File:NTS-pico3_ptp2.png|600px|border|class=tlt-border]]
+==How to check if NTS-pico3 sends PTP messages?==
+To check if '''NTS-pico3''' is actually sending PTP IEEE1588 messages over your LAN network you use tcpdump utility and see if PTP frames are going out of device:
+'''1) PTP L2 (Ethernet)'''
+* To see only PTP (0x88F7) Ethernet packets:
+[[File:NTS-pico3_ptpl2.png|800px|border|class=tlt-border]]
+'''2) PTP L4 (UDP)'''
+* To capture PTP UDP transmission we need to dump tcp packets going to ports 319 and 320:
+[[File:NTS-pico3_ptpl4.png|800px|border|class=tlt-border]]
+==How to reset the device to factory default settings?==
+Please use the "R" button as described in [[NTS-pico3_Connectors|Connectors]]
+[[Category:NTS-pico3 User Manual]]