NTS-pico3 Troubleshooting: Różnice pomiędzy wersjami

Z Elproma Wiki Knowledge Base
Skocz do: nawigacja, szukaj
 
(Nie pokazano 8 pośrednich wersji utworzonych przez tego samego użytkownika)
Linia 5: Linia 5:
From '''NTS-pico3''' console you can check if ptp process is running. If everything is fine, you shall get 1 in return:
From '''NTS-pico3''' console you can check if ptp process is running. If everything is fine, you shall get 1 in return:


[[File:{{{model}}}_ptp1.png|400px|border|class=tlt-border]]
[[File:NTS-pico3_ptp1.png|600px|border|class=tlt-border]]


If there is no ptp process you will get 0 (make sure, that you have enabled PTP in web panel):
If there is no ptp process you will get 0 (make sure, that you have enabled PTP in web panel):


[[File:{{{model}}}_ptp2.png|400px|border|class=tlt-border]]
[[File:NTS-pico3_ptp2.png|600px|border|class=tlt-border]]


==How to check if NTS-pico3 sends PTP messages?==
==How to check if NTS-pico3 sends PTP messages?==
Linia 19: Linia 19:
* To see only PTP (0x88F7) Ethernet packets:
* To see only PTP (0x88F7) Ethernet packets:


[[File:{{{model}}}_ptpl2.png|400px|border|class=tlt-border]]
[[File:NTS-pico3_ptpl2.png|800px|border|class=tlt-border]]


'''2) PTP L4 (UDP)'''
'''2) PTP L4 (UDP)'''
Linia 25: Linia 25:
* To capture PTP UDP transmission we need to dump tcp packets going to ports 319 and 320:
* To capture PTP UDP transmission we need to dump tcp packets going to ports 319 and 320:


[[File:{{{model}}}_ptpl4.png|400px|border|class=tlt-border]]
[[File:NTS-pico3_ptpl4.png|800px|border|class=tlt-border]]


[[Category:{{{model}}} User Manual]]
==How to reset the device to factory default settings?==
 
Please use the "R" button as described in [[NTS-pico3_Connectors|Connectors]]
 
[[Category:NTS-pico3 User Manual]]

Aktualna wersja na dzień 13:56, 2 lip 2024

To troubleshoot NTS-pico3 you need first to log into device console using serial cable or SSH.

How to check if PTP is working?

From NTS-pico3 console you can check if ptp process is running. If everything is fine, you shall get 1 in return:

NTS-pico3 ptp1.png

If there is no ptp process you will get 0 (make sure, that you have enabled PTP in web panel):

NTS-pico3 ptp2.png

How to check if NTS-pico3 sends PTP messages?

To check if NTS-pico3 is actually sending PTP IEEE1588 messages over your LAN network you use tcpdump utility and see if PTP frames are going out of device:

1) PTP L2 (Ethernet)

  • To see only PTP (0x88F7) Ethernet packets:

NTS-pico3 ptpl2.png

2) PTP L4 (UDP)

  • To capture PTP UDP transmission we need to dump tcp packets going to ports 319 and 320:

NTS-pico3 ptpl4.png

How to reset the device to factory default settings?

Please use the "R" button as described in Connectors